Frequently Asked Questions

We have over 35,000 members and welcome guests and visitors to enjoy our great atmosphere!

Below are some of our most frequently asked questions, if you can’t find what you’re looking for give us a call on 07 4053 1053, we’d love to hear from you!

 

What are your trading hours?

What time does the Cafe or Restaurant open?

Do you cater for dietary requirements?

Are children allowed at the club?

Is there a dress-code?

How do I get to the club?

Do I need to become a member to visit the club?

How do I become a member?

How much does it cost?

What types of ID do I need to become a member?

When will I get my membership card?

How do I use my membership card?

How can I check my points balance?

How can I find out what rewards level I am in?

How can I move up a rewards level?

How long do my Star Rewards points last for?

What happens if I lose or damage my Membership Card?

How can I renew my membership and when do I need to?

Frequently Asked Questions - We have great rewards and benefits! https://www.brotherscairns.com.au/frequently-asked-questions/